Frequently Asked Questions
Australian Native Landscapes provides a 7 day delivery service direct to your home or site. Our supply options include delivery in bulk, bulka bags, and bagged products (such as 20kg & 25 / 30 / 60litre bags). In addition, in some instances a supply and install service is available via our Greenblower division. You must ensure that all information provided by you in relation to your order is accurate, complete and up to date. Risk in the goods passes to you on delivery, and Australian Native Landscapes does not accept liability for any loss, theft or damage to the Goods after delivery. We will not be liable if you have failed to follow instructions, modified the goods or used them for an unintended purpose.
Each delivery option has restrictions or limitations which may alter our capacity to meet customer deliver requirements. While every effort will be made to place the delivery in your requested location, actual delivery point will be at the sole discretion of the delivery driver. Multiple deliveries will incur a delivery fee for each delivery. The supplier's responsibility for the delivery of material will cease at the kerbside of the job address stated. If it is necessary for a vehicle to cross the footpath or to enter upon private property in the course of effecting delivery, the purchaser will provide safe and adequate access and notwithstanding will pay for damage to any public or private property and every injury or wrong which may result there from.
Australian Native Landscapes warrants that the Goods or Services are fit for their usual purpose and are merchantable. All other warranties and representations, except those which are non-excludable in law, are excluded. If the Goods or Services are defective or do not meet these warranties, we will refund the price or repair or replace the Goods or resupply the Services in line with our Refunds Policy. We exclude liability for indirect or consequential loss.